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FAQ

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What kind of Wall Art do you sell at Fotoviva Art Prints?
We have a large collection of photographic prints available which can be purchased as either gallery wrapped canvas prints, acrylic mounted prints or as art posters ready to frame. Our hand-picked photographers are chosen for the quality of their work which means we keep the standard of our art prints very high. We can also print to larger sizes on request.

What is a Triptych Canvas Print?
For creating a stunning impact on your home walls we can print most of our art across three canvas panels, so the single image is split across three boxed canvases. For more information and examples please visit the Triptych Canvas Art page. We offer bespoke sizes and can split a canvas print into as many sections as you like.

How do I place an order?
Simply navigate to a photo category from the list on the left, click a photographic image you like for a larger view, select a size and whether you want it printed as canvas art, acrylic or a poster, then click 'Add To Basket'. From there you can either continue shopping or go to the checkout, where you can purchase your art print by credit card or using your Paypal account.

Is it safe to order wall art from Fotoviva Art Prints?
All payment processing is made via Paypal which is the world's largest and most secure online payment system and used by thousands of online businesses. Your credit card details will be processed on secure servers at Paypal so your details are safe and we promise not to give out any details to third party companies. If you prefer to speak to one of our staff you can call us on 01905 754686 and provide payment over the phone instead.

How do I know the print order was completed?
Soon after finishing the order you will receive an order confirmation to your submitted email address. If after an hour you do not please let us know by using our enquiry form.

Where do you deliver to and how much does it cost?
We deliver our canvases and art prints to anywhere in mainland UK for FREE! We can also deliver anywhere in the world but please contact us before placing your order so we can give you an accurate shipping price.

What are your delivery times?
We aim to deliver as soon as possible but our art print are made to order rather than printed in bulk. You should therefore expect poster art to arrive within a week. Canvas art and acrylic prints should also be delivered within 7 working days. Canvas prints and acrylic art will be sent by courier so they will need to be signed for. During busy periods or holidays we may take slightly longer.

What is your returns policy?
You can read our returns policy here.

What exactly is a Canvas Print?
All our photographic prints are available to buy printed onto canvas material which is professionally wrapped and stapled to the back of a chunky 38mm deep FSC approved handmade wooden box frame (also known as stretcher bars). The larger sized prints are 'Gallery Wrapped' which means the image is wrapped around the sides of the box rather than just printed onto the front. If you would prefer your photo on canvas to be printed just on the front face please let us know. Canvas art prints make ideal stand-out pictures and do not need to be framed. For more information about our canvas prints please visit our canvas wall art page.

What is an Acrylic Mounted Print?
All images in our photographic collection can be printed on high quality archive paper which is then reverse bonded to the back of a single sheet of flame polished 5mm acrylic sheet. The acrylic print is then hung on the wall via a hidden fixing which allow the image to stand out from the wall. This is a funky, sleek and modern printing method that gives a contemporary look to any room. For more information please visit our Acrylic Prints page.

Do you accept new photographers to Fotoviva?
We are always looking to expand our collection of art prints so if you think your photography work is good enough to sit next to those we already have then contact us with a link to your portfolio and we will take a look.

If you have any other questions please contact us and we'll get back to you pronto.

Fotoviva Art Prints © 2017